Shipping Policy
At SouqYoot, we strive to provide efficient and reliable shipping services to ensure that your items reach you in a timely manner. We are committed to delivering your order within 5 working days from the date of purchase. However, please note that certain factors may affect the delivery timeline, and some items may require additional time to ship.
Delivery Timeframe: We understand the importance of receiving your items promptly. Our standard delivery timeframe is 5 working days, starting from the date of your order confirmation. Working days exclude weekends and public holidays.
Exceptions: While we make every effort to deliver your items within the stipulated timeframe, please understand that there may be instances when certain factors beyond our control could cause delays. These factors may include, but are not limited to:
- Unforeseen weather conditions or natural disasters.
- Logistic or transportation disruptions.
- Customs or legal clearance procedures for international shipments.
- High order volumes or unforeseen circumstances at our fulfillment center.
Address Accuracy: To avoid any delivery issues, it is crucial to provide accurate and complete shipping information during the checkout process. Please ensure that your shipping address, contact details, and any specific delivery instructions are entered correctly. We will not be held responsible for any delays or non-deliveries arising from inaccurate or incomplete address information provided by the customer.
If you have any further questions or concerns about our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure a smooth and satisfactory shopping experience.
Note: This shipping policy is subject to change without prior notice. Any modifications will be updated on our website accordingly.
Last updated: 15/04/2024